Shipping Policy

Processing Time: Orders are processed within 1-3 business days.

Shipping Time: Standard shipping takes 5-10 business days, while expedited options are available at checkout.

Shipping Fees: Fees vary based on order size and destination. Free shipping is available for orders over $3000.

International Shipping: We currently ship to selected countries. Customs fees (if applicable) are the buyer’s responsibility.

Return & Exchange Policy

Returns: We accept returns within 30 days of delivery. Items must be unused, in original packaging, and with tags attached.

Refunds: Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds are issued to the original payment method.

Exchanges: If you need a different size or color, please contact us at info@everluxshop.com for exchange options.

Non-Returnable Items: Personalized items, clearance items, and gift cards are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos for a replacement or refund.

Cancellations

Orders can only be canceled within 24 hours of placement. After processing, cancellations are not possible.